AbaCares LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website ABACARES.ORG, use our services, or interact with us.

If you have any questions or wish to withdraw your consent for the collection, use, or disclosure of your personal information, please contact us.

Definitions

"Website" or "Service" refers to ABACARES.ORG and any services offered by us."User," "Visitor," or "You" refers to any individual who accesses or uses our Website or Services."External Provider" or "External Service" refers to third-party applications or integrations we may use.

Information We Collect

We collect the following types of information:

1. Log & Technical Information

When you visit our Website, we may automatically collect:

IP address, browser type, ISP, time zone, referring/exit pages, and timestamps.

Cookies and tracking technologies (if enabled in your browser settings).

Subpages you view while browsing our Website.

This data helps us analyze trends, improve our Website, and enhance user experience.

2. Personal Information

We collect personal data only when necessary and with your consent. This may include:

Clients: Name, contact details, health information, emergency contacts, and service history.

Caregivers & Employees: Name, address, phone number, email, certifications, background check details, payroll data, and work history. Website Users: Name, email, phone number, and any details submitted through forms.

How We Use Your Information

We use collected data to:

Provide home care services and manage caregiver schedules.

Process employment applications, payroll, and compliance requirements.

Communicate important updates via SMS, email, and phone.

Improve our services and personalize user experiences.

Comply with legal and regulatory requirements.

Mobile Information Sharing

We do not share mobile information with third parties for marketing purposes. Your phone number will only be used for essential communication related to our services, such as appointment reminders, compliance updates, and emergency alerts.

Data Sharing & Transfers

We do not sell, trade, or rent personal data.

Information is only shared with authorized personnel, regulatory agencies, or service providers necessary for operations (e.g., payroll processors, compliance training platforms).

We commit to not transferring personal data to external organizations without your consent, except as necessary to provide our services or comply with legal obligations.

We implement strict access controls and data protection measures to prevent unauthorized sharing of your data.

Data Retention & Protection

We retain personal data only as long as necessary to provide services or meet legal obligations.

We use secure systems to store and protect sensitive data.

Passwords are stored securely using encryption, and we take steps to prevent unauthorized access, disclosure, or data breaches.

Opt-Out Rights

You have the right to opt out of SMS communications at any time.

To stop receiving SMS messages, text STOP or UNSUBSCRIBE to the number you received messages from.

Opting out will not affect your ability to receive essential service-related communications.

Your Rights Under GDPR (For EU Users)

If you are a European resident, you have the right to:

Access, update, or request deletion of your personal data.

Withdraw consent for processing where applicable.Know how your data is collected, stored, and used.

For questions regarding GDPR compliance, please contact us.

Email Communications

We may send emails regarding service updates, policy changes, or promotions (if you opt-in). If you wish to stop receiving emails, use the

"unsubscribe" link in the message.

Cookies & Tracking Technologies

We may use cookies to:

Improve Website functionality.

Remember user preferences.

Analyze visitor activity for service improvement.

You can disable cookies in your browser settings.

Third-Party Links & Services

Our Website may contain links to third-party websites (e.g., payment processors, analytics services). We are not responsible for their privacy practices. Please review their policies before sharing your personal information.

Children’s Privacy

Our Website and services are

not intended for individuals under 18 years of age

. If we discover that a minor has provided personal data, we will take steps to delete it.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity. We will notify users of any significant changes affecting their personal data.

Policy Updates & Changes

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of our services after changes are made indicates your acceptance of the revised terms.

Contact Us

For privacy-related inquiries, please contact us.

By using our Website and services, you consent to this Privacy Policy and agree to its terms.